Board of Directors
Janice Snyder, CPA, is a Partner at McKonly & Asbury, LLP with nearly 20 years of experience in public accounting. She leads the Firm’s audit segment and specializes in service to nonprofit organizations, healthcare and human services entities, and family owned businesses (manufacturing, distribution and services). Janice is the current Treasurer of WITF, Inc. and past Chair of the Women’s Leadership Network of the United Way of the Capital Region. Additionally, she serves as a Board Member of Tri-County OIC. At RMHC-CP, she has held roles as Vice President, Treasurer, Chair of the Transition Committee and Chair of the Personnel & Compensation Committee. Snyder is a member of the Pennsylvania and American Institutes of Certified Public Accountants as well as a member of the Healthcare Financial Management Association. Janice is a graduate of Penn State University with a Bachelor’s Degree in Accounting. She is married to Jason and has two children, Logan and Keira.
Partner, McKonly & Asbury, LLP
Joanne Brown is a local McDonald’s owner. She was Vice President of the McDonald’s W.O.N. (Women Operators Network) board for six years. Joanne has previously served on the RMHC of Central PA Board of Directors and was a leader with the very first expansion of Hershey’s Ronald McDonald House. She is very active in and served on the boards of local, divisional, and national Parent Teacher Associations. Joanne is involved in many local community educational programs and McDonald’s committees as well as activities at her grandchildren’s school. Residents of York, Joanne and her husband, Bill, are the proud parents of Kristen and grandparents of three grandchildren.
President, WJKB Management Co., Inc.
Vice President of Grants
Kimberly Greenwalt began her career at the age of 16 as a part-time crew member at McDonald’s Corporation. She held a variety of McDonald’s management and supervisory positions in Connecticut, Massachusetts, Nebraska, and Rhode Island before becoming an Owner/Operator in 1995 and is currently the owner of several McDonald’s restaurants in Central Pennsylvania. Greenwalt attended the University of Nebraska. As a resident of Millerstown, she is an ardent community supporter. She is chairperson of RMHC of Central PA’s Grant Committee, has served as President of the Parents Association, Board of Trustees at the Harrisburg Academy, and Secretary of Women’s Operator Network. In addition to spending time with her family, she enjoys traveling, bowling and reading.
Ken Hugendubler, CPA
Ken Hugendubler is a CPA, partner and insurance industry practice leader with Baker Tilly. As insurance industry practice leader for the world’s 11th largest accounting firm, Ken oversees all audit, accounting, tax and consulting services within the insurance industry. Ken has been active in the nonprofit community in the Harrisburg area. He is currently past president of CV Softball Association and head coach of its 14 TNT West Black Travel Team. He was chair of the Endowment Subcommittee of RMHC of Central PA. A long time Rotarian, Ken has been the past president of the Mechanicsburg North Club. He has also been pet therapy volunteer at the House since 2011 with his dog, Jackie, and daughter, Amanda. Ken was recipient of the 2008 Volunteer of the Year award by the PICPA and the 2012 Alumnae Volunteer of Year award at Susquehanna University. A Hershey native, Ken is a magna cum laude graduate of Susquehanna University. He lives in Hampden Township with his wife, Lisa, and daughter, Amanda.
Partner, Baker Tilly
Beth J. Shaw, Ph.D.
Beth Shaw, Ph.D. is Executive Director, Student Support Services of Milton Hershey School. In her role as a strategic senior administrator, she is responsible for all support and direct care services in the pre-k through 12 grade student population. Prior to joining Milton Hershey School in 1994, Beth held various positions in the educational and psychology fields. A native of Hershey, Pennsylvania, Beth received a Ph.D. in Psychology from the University of Rhode Island, Kingston, Rhode Island and is a licensed psychologist. She is a member of the Women of Hershey Committee and serves on the Boards of Hershey Aquatic Club and Township of Derry Parks and Recreation Sub-committee for Community Center development. She’s married to Jason Pedersen, Ph.D. and together they have a wonderful daughter, Ella and as a family are active volunteers with their dog, Coco, in Caring Hearts Pet Therapy Program.
Executive Director of Student Support Services, Milton Hershey School
Sheilah Borne began her work in the University’s Office of Government & Community Relations in May 2004. In her role, Sheilah manages Penn State’s legislative and regulatory health care portfolio on the local, state and federal levels before elected and appointed governmental bodies.
Prior to her tenure with Penn State Hershey, Sheilah was Assistant Director of the Office of Public Health Preparedness in the Pennsylvania Department of Health. Sheilah served as a senior appointee in both the Ridge and Schweiker gubernatorial administrations in the Department of Labor and Industry and the Office of Homeland Security for the Commonwealth respectively. Sheilah also served in the private sector as the Chief Operating Officer of the 521 Management Group.
Sheilah earned a Bachelor’s Degree in Political Science from Temple University and began her professional career as a congressional aid in Washington, DC serving for six years as a senior staff member to U.S. Congressman George W. Gekas.
Sheilah serves on the Executive Committee of the Harrisburg Regional Chamber of Commerce, and chairs the Chamber’s Government Relations Committee. She serves on the Board of Directors of the Ronald McDonald House Charities of Central Pennsylvania, Pennsylvania Partnerships for Children, the Executive Board of the Modern Transit Partnership, the Anstine Excellence in Public Service Series, Shalom House (a homeless shelter for women and children), and she is a member of the American Heart Association Capital Region’s Go Red for Women Executive Leadership Team. Sheilah is the head coach of the St. Catherine Laboure girls’ varsity basketball team.
Sheilah was recently sworn in as the Mayor of Paxtang Borough in Dauphin County. She resides in Paxtang with her husband, Timothy Fuller, and their two children.
Director of Government Relations, Penn State Health Milton S. Hershey Medical Center
Steve Blount began his career by working his way up through all aspects of McDonald’s® restaurant management with ARH, Inc. Blount transitioned into the construction business in 2005 and became a part of General Construction Management, Inc. (GCM). After five years with the organization he became the owner. GCM is an approved contractor and manages projects for McDonald’s and other restaurants, other national brands, motorcycle shops, commercial businesses, and new home construction. In 2013, Steve acquired Rhino Contracting and, making it his own, he changed the name to Rhino-Excavating. Steve is a past Director of Annville-Cleona School Board, Lebanon Youth for Christ Board Chair and volunteers with many local area organizations. Blount is a food safety certified instructor for Serve Safe which certifies restaurants in Pennsylvania that serve to the public. Steve and his wife, Millie, have two children and four grandchildren. Together Steve and Millie have volunteered and served as spokespersons at many of RMHC of Central PA’s events.
President, General Construction Management
Dr. Robert E. Cilley
Dr. Cilley has a long medical career at Penn State Hershey Medical Center, the Children’s Hospital and the College of Medicine supporting children’s surgical care. He is currently Professor of Surgery and Pediatrics and the Division Chief of Pediatric Surgery. He was previously the Medical Director of the Level 1 Pediatric Trauma Center at Penn State Children’s Hospital. Now, as the Surgeon-in-Chief of Penn State Children’s Hospital, he oversees the quality of the entire children’s hospital surgical enterprise. He has published over 100 peer-reviewed articles and book chapters. Dr. Cilley is Board Certified in Pediatric Surgery and a member of the American Pediatric Surgery Association and the American Academy of Pediatrics. He is a Fellow of the American College of Surgeons. He is a long-time supporter of Ronald McDonald House Charities.
Division Chief of Pediatric Surgery & Surgeon in Chief
Penn State Children’s Hospital/Penn State Health Milton S. Hershey Medical Center
Currently the Senior Director of Information Technology for the Milton Hershey School, Tim has 30+ years of experience in the information technology industry.
Tim attended the University of Pittsburgh and Penn State University and graduated from Penn State in 1987 with a degree in Computer Science. Tim has served in the IT industry in many different capacities from insurance to healthcare and education. He has worked for several central Pennsylvania organizations including Capital Blue Cross, Penn State Hershey Medical Center and the School District of Lancaster. He has a broad background in mid to large IT management, strategic planning, systems development, and infrastructure.
Tim is currently a member of the International Society for Technology in Education (ISTE) as well and the Pennsylvania Association for Educational Communications and Technology.
Tim currently resides in Harrisburg, PA with his wife Janet and has two children in college.
Senior Director of Information Technology, the Milton Hershey School
Donna Holloway, a seasoned hotelier, has an executive certification in Rooms Division Management and is a Master Trainer. Donna is experienced in Hotel Renovations, Openings, Revenue and Yield Management and Sales. She has been employed in the hotel industry for over 20 years. Donna holds a B.A. in Mass Communication and an A.A. in Liberal Arts. Notes of accomplishment include: J. Bruce McKinney Award of Excellence, Manager of the Quarter and Sales Team of the Year.
Executive Assistant Manager, Director of Rooms, Hershey Entertainment & Resorts/Hershey Lodge
Hope Hoover-Armstead is a long-time volunteer with Ronald McDonald House Charities. She started in the food retail industry in 1980 when she and her husband initiated a fudge company inside Hersheypark. In 1989, she entered into the McDonald Restaurant business starting with three stores and now oversees seven. She has served the community through outreach with her church helping those who need food assistance and has extended that effort by currently working with the City of York to develop a supplemental garden where she works to not just teach people to garden, but how to build a garden and harvest it. Prior to her business experience, Hope had a career as a teacher for eight years. She has served as a previous Board Member to RMHC, volunteered in support of RMHC’s annual golf tournament and has helped prepare and serve dinner at the house.
Karen Chronister Leader is an educator and active community volunteer. As Hershey resident for over 25 years, she was a 25-year volunteer and past president and board member of the Friends of the Hershey Library. She has served Meals on Wheels since 2002 and serves on the Derry Presbyterian Church Mission and Peace Committee where she helps to evaluate and allocate funding. She volunteers for numerous charitable organizations in the capital region including: Allison Hill Clinic, Bethesda Mission, Boys and Girls Club, Goodwill Industries, Habitat for Humanity, RMHC of Central PA’s Ronald McDonald Family Room® and the YWCA. Karen is on the Board of Directors of G.M. Leader Corporation and serves on the charitable contribution committee for Country Meadows Retirement Communities. Karen graduated from Gettysburg College with a B.A. in Sociology and Education and received a Master of Science degree in Reading from Johns Hopkins University. Born and raised in the Harrisburg area, she now lives in Hummelstown with her husband, Michael, and their four children.
Community Volunteer, Owner Country Meadows Retirement Center
Karyn Patterson and her husband Emmett, have been McDonald’s Owner/Operators since 1991. They now own and operate nine restaurants in the York, Hanover and Gettysburg areas. While previously living in Illinois, Karyn worked in the Human Resources Department at McDonald’s Headquarters in Oak Brook. She later became Administrative Assistant to the Vice President of National Operations, where her duties included coordinating the McDonald’s Worldwide Convention, as well as coordinating National Field Operations Managers. Karyn studied at Monmouth University, majoring in Business Administration. She continued her studies in Behavioral Sciences at York College and the University of Maryland. She is also a certified Interior Designer. Karyn has been involved with numerous fundraising campaigns for various school organizations. She and her husband are very active in their community and are firm believers in paying it forward. They reside in Hanover and are the proud parents of five adult children.
Herb Ring, Jr.
Herb Ring, Jr. leads the food service sales and marketing effort as National Food Service Director for the Hershey Company. Since joining the company in January of 2004, he has been responsible for expanding sales to all segments of the food service industry. In addition, he works with agencies to further expand sales and marketing efforts with national and regional accounts, hotels, B&I locations, bakeries and manufacturers. He is the 2014 winner of the Excellence in Partnership Award given by the Food Service Sales and Marketing Agency Alliance. He is a twice-gold and twice-silver medal winner for The Milton Hershey Awards of Excellence.
Prior to joining the Hershey Company, Herb spent over 15 years with The JM Smucker Company, most recently as the National Sales Manager for the food service group. Herb was sales person of the year for the JM Smucker Company and a two-time recipient of the Founder’s award.
A third generation food service professional, Herb started his career with Sweetheart/Lily Cup. He holds a Bachelor of Liberal Science degree from Hillsdale College. Herb is married to Ann-Marie and they have two children, Tristen and Madelyn.
National Food Service Director, The Hershey Company
William “Rob” Robertson
William “Rob” Robertson is Special Education Teacher with the Dallastown Area School District. In addition to serving on the Board of Directors, Rob and his family volunteers their time making meals for guests at Hershey’s Ronald McDonald House and advocates for RMHC in the community. He was a volunteer coordinator for the Special Olympics Basketball in York from 2000-2010. He and his family have been guests at Hershey’s Ronald McDonald House and believes this would be a terrific opportunity to give back to the organization. Rob holds an M.S. in Instructional Technology and resides in York with his wife, Melissa and their three children Austin, McKenna and Caleb.
High School Special Education Teacher, Dallastown Area School District
Anthony G. Steele is a Vice President within the Business Lending Division for the market footprint of Members 1st Federal Credit Union. Anthony has more than 25 years of experience in commercial lending, treasury/cash management services, credit administration/risk management, and government banking. In his new position with Members 1st Federal Credit Union, Steele is responsible for developing and expanding customer relationships involving business lending. Steele earned a Master’s Degree in management from Lebanon Valley College and a Bachelor’s Degree in public relations from Shippensburg University. He currently serves on the Shippensburg University Alumni Association Board and Golf Committee. In the past, he has served a number of organizations as a Board or Committee member including Ronald McDonald House Charities – Gala Committee; Broad Street Market; SCORE (Service Corporation of Retired Executives); Habitat for Humanities; Harrisburg Regional Chamber of Commerce and the Milton Hershey Alumni Association.
Vice President Business Loan Officer, Members 1st Federal Credit Union
Jennifer Steward, a second-generation McDonald’s owner/operator, brings over 20 years of experience with McDonald’s restaurants to RMHC of Central PA. She is Team Lead on McDonald’s Philadelphia Region Vendor Team and is a member of W.O.N., McDonald’s Women Operator Network. Additionally, she has assisted committees in fundraising and other duties for special events and also volunteers at her children’s schools. She is a graduate of Penn State University with a B.A. in Administration of Justice with a minor in Business Law. She is a proud member of the Penn State Alumni Association. Jennifer resides in York with her husband, Matt, and their four children.
Michelle Suarez Costello is a second-generation McDonald’s owner operator. She began her career with McDonald’s at 14 while working with her parents Antonio and Carmen Suarez. After graduating from Franklin & Marshall College, Michelle received an MBA from Drexel University. She went on to work in advertising and marketing until returning to the family business in 2000. Today Michelle, together with her sister, brother-in-law and parents, operates multiple McDonald’s restaurants in the Lancaster/Harrisburg/York area.
Michelle and her husband Tom reside in Lancaster with their four children. Aside from volunteering her time with RMHC of Central PA, Michelle is an active volunteer with the American Cancer Society, Junior League of Lancaster, Lancaster Early Education Center and Lancaster General Health Foundation.
Jill J. Walmer
Jill Walmer is Vice President of Select Accounts for Highmark, Inc. As the senior Health Plan Operations leader of the Central Pennsylvania campus in Camp Hill, she provides day-to day oversight, guidance and support. Jill has more than 30 years of experience at Highmark where she has held a variety of management positions in the operational, staff, and project management areas. She is an honoree of YWCA’s Tribute to Women of Excellence and a member of the Leadership Harrisburg Executive Leadership Series alumni. Jill is active with numerous community and civic activities and is currently Vice Chair of the United Way of the Capital Region Women’s Leadership Network and is an advisory board member for the Shippensburg University School of Business. Jill graduated from Shippensburg University with a Bachelor of Science degree in Administrative Justice. Jill values spending time with her family and giving back to the community. She is particularly proud of her children, Courtney and Colton, who exemplify her philanthropic philosophy.
Vice President, Operations, Highmark, Inc.
Anne E. Zerbe, Esq.
Anne E. Zerbe, Esq. is a shareholder with CGA Law Firm and heads the Labor and Employment Law Department where she concentrates her practice on employment law. She provides practical and common sense advice and risk management strategies for employers. Anne has successfully defended clients at all levels of proceedings, including the United States Court of Appeals for the Third Circuit, the Eastern District Court and Middle District Court, the EEOC, Pennsylvania Human Relations Commission and Department of Labor. She represents business clients and health care clients in local, state and federal employment matters. Anne also represents executives and physicians in employment matters. Anne is a certified as a Senior Professional in Human Resource (SPHR) by the HR Certification Institute and holds an AV Preeminent® peer review rating by Martindale-Hubbell®. She was also selected for inclusion on the 2017 Pennsylvania Super Lawyer list, where only 5% of the lawyers in Pennsylvania are selected. Anne has been included on prestigious “Women of Influence” and “Forty Under 40” lists by the Central Penn Business Journal. She is committed to serving the community in which she lives and works and serves as a board member for the Children’s Home of York and the York County Bar Association. She lives in York with her husband, two children, a chocolate Lab and two horses.
Shareholder Attorney, CGA Law Firm