2019 Board of Directors
Joanne Brown is a local McDonald’s owner. She was Vice President of the McDonald’s W.O.N. (Women Operators Network) board for six years. Joanne has previously served on the RMHC of Central PA Board of Directors and was a leader with the very first expansion of Hershey’s Ronald McDonald House. She is very active in and served on the boards of local, divisional, and national Parent Teacher Associations. Joanne is involved in many local community educational programs and McDonald’s committees as well as activities at her grandchildren’s school. Residents of York, Joanne and her husband, Bill, are the proud parents of Kristen and grandparents of three grandchildren.
President, WJKB Management Co., Inc.
Anne E. Zerbe, Esq.
Anne Zerbe is a shareholder with CGA Law Firm and chairs the Employment Law Department. She represents a wide range of business clients in local, state and federal employment matters. Her practice emphasizes the prevention of employment litigation and solutions to mitigate the risks of employment law claims. Anne has successfully defended business clients in county, state and federal courts for over 20 years. She also serves as special counsel for employment related investigations and is a trusted resource to handle executive terminations. She has been a featured speaker on various employment law topics for the Pennsylvania Chamber of Business and Industry, the ·Pennsylvania State Counsel of SHRM, the Pennsylvania Bar Institute, the Employee Relations Council, and various local chapters of SHRM. Anne is a certified Senior Professional in Human Resources (SPHR) and holds an AV Preeminent peer review rating by Martindale-Hubbell. She is consistently rated a Pennsylvania Super Lawyer, which is an honor for attorneys ranked in top 5% of the state. She has received numerous awards including the prestigious Women of lnfluence, Central Penn Business Journal’s Forty under 40, and the Pennsylvania Department of Community and Economic Development’s Best 50 Women in Business. In addition to the Ronald McDonald House of Charities, Anne serves as a member of the Board of Directors for the Children’s Home of York and the is the President-Elect of the York County Bar Association. Anne resides in York, PA with her husband, two teenage children, a chocolate Labrador, and two horses.
Member, Labor and Employment McNees Wallace & Nurick, LLC
Ken Hugendubler, CPA
Ken Hugendubler is a CPA, partner and insurance industry practice leader with Baker Tilly. As insurance industry practice leader for the world’s 11th largest accounting firm, Ken oversees all audit, accounting, tax and consulting services within the insurance industry. Ken has been active in the nonprofit community in the Harrisburg area. He is currently past president of CV Softball Association and head coach of its 14 TNT West Black Travel Team. He was chair of the Endowment Subcommittee of RMHC of Central PA. A long time Rotarian, Ken has been the past president of the Mechanicsburg North Club. He has also been pet therapy volunteer at the House since 2011 with his dog, Jackie, and daughter, Amanda. Ken was recipient of the 2008 Volunteer of the Year award by the PICPA and the 2012 Alumnae Volunteer of Year award at Susquehanna University. A Hershey native, Ken is a magna cum laude graduate of Susquehanna University. He lives in Hampden Township with his wife, Lisa, and daughter, Amanda.
CPA, Partner, Baker Tilly
Beth J. Shaw, Ph.D.
Beth Shaw, Ph.D. is Executive Director, Student Support Services of Milton Hershey School. In her role as a strategic senior administrator, she is responsible for all support and direct care services in the pre-k through 12 grade student population. Prior to joining Milton Hershey School in 1994, Beth held various positions in the educational and psychology fields. A native of Hershey, Pennsylvania, Beth received a Ph.D. in Psychology from the University of Rhode Island, Kingston, Rhode Island and is a licensed psychologist. She is a member of the Women of Hershey Committee and serves on the Boards of Hershey Aquatic Club and Township of Derry Parks and Recreation Sub-committee for Community Center development. She’s married to Jason Pedersen, Ph.D. and together they have a wonderful daughter, Ella and as a family are active volunteers with their dog, Coco, in Caring Hearts Pet Therapy Program.
Executive Director of Student Support Services, Milton Hershey School
Steve Blount began his career by working his way up through all aspects of McDonald’s® restaurant management with ARH, Inc. Blount transitioned into the construction business in 2005 and became a part of General Construction Management, Inc. (GCM). After five years with the organization he became the owner. GCM is an approved contractor and manages projects for McDonald’s and other restaurants, other national brands, motorcycle shops, commercial businesses, and new home construction. In 2013, Steve acquired Rhino Contracting and, making it his own, he changed the name to Rhino-Excavating. Steve is a past Director of Annville-Cleona School Board, Lebanon Youth for Christ Board Chair and volunteers with many local area organizations. Blount is a food safety certified instructor for Serve Safe which certifies restaurants in Pennsylvania that serve to the public. Steve and his wife, Millie, have two children and four grandchildren. Together Steve and Millie have volunteered and served as spokespersons at many of RMHC of Central PA’s events.
President, General Construction Management, Inc.
Katie Breit has spent the past 10 years as a Senior Account Executive for WPMT Fox 43/Vitamin D Digital selling airtime and online solutions to local businesses. Prior to that she was a Sales Representative for a plumbing wholesaler, Thos. Somerville Company, for 5 years. She was the past Co-Chair for the Go Red for Women Campaign in 2013-2014 and has volunteered as a board member and other capacities for the American Heart Association in Lancaster. Katie is a 2002 Alumna of Millersville University with a degree in Speech Communication. During her studies she led a team of fellow students to design a Public Relations Campaign which changed the name of “Harb-Adult Inc.” to Transitional Living Center in downtown Lancaster. She is currently within her fifth term as a board member of the Millersville University Alumni Association Board where she sits on the Technology Committee. Katie has been involved with the Lancaster Chamber for many years sitting on the Women in Business Committee, Excellence Exchange Committee, and most recently a board member of the Red Rose International Film Festival (RRIFF). In 2016, Susquehanna Style Magazine selected Katie as one of ten “Women of Style” labeling her a Community Engager. In her free time Katie enjoys traveling, golfing, fitness and trips to the Delaware beaches. Katie resides in Lancaster County with her husband, Steven, two stepchildren Peter and Julia and their Bengal cat Ginger.
Senior Account Executive, WPMT-FOX43
Dr. Robert E. Cilley
Dr. Cilley has a long medical career at Penn State Hershey Medical Center, the Children’s Hospital and the College of Medicine supporting children’s surgical care. He is currently Professor of Surgery and Pediatrics and the Division Chief of Pediatric Surgery. He was previously the Medical Director of the Level 1 Pediatric Trauma Center at Penn State Children’s Hospital. Now, as the Surgeon-in-Chief of Penn State Children’s Hospital and the Medical Director of the Level 1 Verified Children’s Surgery Center, he oversees the quality of the entire children’s hospital surgical enterprise. He has published over 100 peer-reviewed articles and book chapters. Dr. Cilley is Board Certified in Pediatric Surgery and a member of the American Pediatric Surgery Association and the American Academy of Pediatrics. He is a Fellow of the American College of Surgeons. He is a long-time supporter of Ronald McDonald House Charities.
Division Chief of Pediatric Surgery & Surgeon in Chief, Penn State Health Children’s Hospital
Mark Dieffenbach is currently Director, Specialty Channel Sales, for The Hershey Company. Dieffenbach is responsible for developing national strategies that enable his team to deliver profitable sales volume in the Concession, Vending, Fund Raising and Specialty Retail channels.
Dieffenbach began his career with Hershey in 1983 as a Sales Representative in Louisville, KY and has served in a variety of Sales leadership positions across multiple classes of trade throughout his career.
Dieffenbach is Chair Emeritus of the National Automatic Merchandising Association Board of Directors, having served on the NAMA Board for 8 years, including Chair from 2012 -2013. He served on the NAMA Foundation Board of Trustees for 5 years, serving as Chair from 2013-2014. In 2015, Dieffenbach was awarded the Industry Person of the Year by the National Automatic Merchandising Association. In 2017, Dieffenbach was elected to the Board of Directors of the National Association of Concessionaires Board of Directors.
Mark, his wife Sara and their family reside in Hershey, Pa.
Director, Specialty Channels, The Hershey Company
Michelle Del Pizzo
Michelle Del Pizzo has worked at the Milton S. Hershey Medical Center for seven years as the Vice President, Operations working with six clinical departments including Emergency Medicine, OB/GYN, Pediatrics, Radiology, Medicine and Surgery. Michelle has responsibility for non-clinical services including the Department of Security and the Emergency Preparedness Program.
Michelle was born and raised in New York and came to Hershey Medical Center in 2011 from Northwell Health where she served in numerous administrative capacities over fourteen years. Michelle’s last position there was the Assistant Vice President of the Emergency Medicine Service Line where she was the administrative leader responsible for the health system’s Emergency Departments and Urgent Care Centers.
Michelle earned her Bachelor’s degree in Business Management from St. John’s University and holds a MBA in Health Care Administration from the Baruch College/Mount Sinai School of Medicine. She is a Fellow in the American College of Healthcare Executives.
Michelle has been involved with RMHC-CP over the years by attending the Gala, cooking meals for families, and working with the Children’s Hospital collaboratively on initiatives. Michelle resides in Lower Paxton with her husband and three children.
Vice President Operations, Milton S. Hershey Medical Center
Timothy Fake is currently the Senior Director of Information Technology for the Milton Hershey School, Tim has 30+ years of experience in the information technology industry.
Tim attended the University of Pittsburgh and Penn State University and graduated from Penn State in 1987 with a degree in Computer Science. Tim has served in the IT industry in many different capacities from insurance to healthcare and education. He has worked for several central Pennsylvania organizations including Capital Blue Cross, Penn State Hershey Medical Center and the School District of Lancaster. He has a broad background in mid to large IT management, strategic planning, systems development, and infrastructure.
Tim is currently a member of the International Society for Technology in Education (ISTE) as well and the Pennsylvania Association for Educational Communications and Technology.
Tim currently resides in Harrisburg, PA with his wife Janet and has two children in college.
Sr. Director of IT, Milton Hershey School
Donna Holloway, a seasoned hotelier, has an executive certification in Rooms Division Management and is a Master Trainer. Donna is experienced in Hotel Renovations, Openings, Revenue and Yield Management and Sales. She has been employed in the hotel industry for over 20 years. Donna holds a B.A. in Mass Communication and an A.A. in Liberal Arts. Notes of accomplishment include: J. Bruce McKinney Award of Excellence, Manager of the Quarter and Sales Team of the Year.
Executive Assistant Manager, Director of Rooms, Hershey Entertainment & Resorts
Hope Hoover-Armstead is a long-time volunteer with Ronald McDonald House Charities. She started in the food retail industry in 1980 when she and her husband initiated a fudge company inside Hershey Park. In 1989, she entered into the McDonald Restaurant business starting with three stores and now oversees seven. She has served the community thru outreach with her church helping those who need food assistance and has extended that effort by currently working with the City of York to develop a supplemental garden where she works to not just teach people to garden, but how to build a garden and harvest it. Prior to her business experience, Hope had a career as a teacher for eight years. She has served as a previous Board Member to RMHC, volunteered in support of RMHC’s annual golf tournament and has helped prepare and serve dinner at the house.
McDonald’s Owner/Operator, Chip’s Old Fashioned Fudge, Inc.
Alyssa Livengood Waite
Alyssa Livengood Waite is the Director of Nursing at Penn Medicine Women & Babies Hospital in Lancaster. She has 20+ years of experience in Maternal Child Health.
Alyssa received her BSN from Eastern Mennonite University. She attended University of Phoenix for her graduate work, completing a dual program Masters of Science in Nursing and Healthcare Administration in 2010. She has served the maternal child patient population since 1998 through various roles largely at Penn Medicine Lancaster General Health. Her accomplishments have included professional speaking engagements and published topics within her area of nursing expertise.
Alyssa is active with numerous professional organizations, community and faith-based groups, and is an advisory board member of the PA College of Health Science BSN and ADN programs.
Alyssa currently resides in Lititz, PA with her husband and two children.
Director of Nursing, Women’s & Babies Hospital, Penn Medicine Lancaster General Hospital
Bradley R. Newman, CFP®
Brad Newman, a CERTIFIED FINANCIAL PLANNER™ Practitioner, is a Senior Investment Advisor and Financial Planning Coordinator. His twenty plus years of investment advisory and financial planning experience provide a perspective that favorably serves Roof Advisory Group clientele. He is a member of the firm’s Investment Committee. He has been with Roof Advisory Group since 2003.
Brad earned a Bachelor of Arts degree from Juniata College and is a holder of the Series 65 – Registered Investment Adviser Representative. He is an active member of the community through his work with the Investment Committee for the United Way of the Capital Region and as a member of the Ronald McDonald House Charities Investment Program Advisory Board. Additionally, he has served multiple terms on the boards of the Central Pennsylvania Estate Planning Council and Theatre Harrisburg.
Brad lives in Hummelstown with his wife Sue and their two teenage children.
CFP®, Senior Investment Advisor and Financial Planning Coordinator, Roof Advisory Group
William “Rob” Robertson
William “Rob” Robertson is Special Education Teacher with the Dallastown Area School District. In addition to serving on the Board of Directors, Rob and his family volunteers their time making meals for guests at Hershey’s Ronald McDonald House and advocates for RMHC in the community. He was a volunteer coordinator for the Special Olympics Basketball in York from 2000-2010. He and his family have been guests at Hershey’s Ronald McDonald House and believes this would be a terrific opportunity to give back to the organization. Rob holds an M.S. in Instructional Technology and resides in York with his wife, Melissa and their three children Austin, McKenna and Caleb.
High School Special Education Teacher, Dallastown Area School District
Jennifer Steward, a second-generation McDonald’s owner/operator, brings over 20 years of experience with McDonald’s restaurants to RMHC of Central PA. She is Team Lead on McDonald’s Philadelphia Region Vendor Team and is a member of W.O.N., McDonald’s Women Operator Network. Additionally, she has assisted committees in fundraising and other duties for special events and also volunteers at her children’s schools. She is a graduate of Penn State University with a B.A. in Administration of Justice with a minor in Business Law. She is a proud member of the Penn State Alumni Association. Jennifer resides in York with her husband, Matt, and their four children.
McDonald’s Owner/Operator, Steward Incorporated
Michelle Suarez Costello is a second-generation McDonald’s owner operator. She began her career with McDonald’s at 14 while working with her parents Antonio and Carmen Suarez. After graduating from Franklin & Marshall College, Michelle received an MBA from Drexel University. She went on to work in advertising and marketing until returning to the family business in 2000. Today Michelle, together with her sister, brother-in-law and parents, operates multiple McDonald’s restaurants in the Lancaster/Harrisburg/York area.
Michelle and her husband Tom reside in Lancaster with their four children. Aside from volunteering her time with RMHC of Central PA, Michelle is an active volunteer with the American Cancer Society, Junior League of Lancaster, Lancaster Early Education Center and Lancaster General Health Foundation.
McDonald’s Owner/Operator, Chrishelle, Inc.
David Wagner Previously serving as a Financial Advisor at Capital View Wealth Management, Dave was instrumental in the foundation of RMHC-CP’s Young Leaders Association “Red Shoe Crew”. He and his young family have been strong advocates for our organization by attending our events, raising funds in support of families and volunteering where needed. Dave is also an active member of Harrisburg Young Professionals (HYP).
Entrepreneur, Community Volunteer
Jill J. Walmer
Jill Walmer leads Health Plan Operations as Vice President of Select Accounts and as Central Pennsylvania Site Leader for Highmark Inc. Additionally, as the senior Health Plan Operations leader of the Central Pennsylvania campus in Camp Hill, she provides day-to day oversight, guidance, and support. In concert with other Camp Hill management, she is the Central Pennsylvania Site Leader for many of Highmark’s client and community meetings and events. Jill has more than 28 years of experience at Highmark where she has held a variety of management positions in the operational, staff, and project management areas. She is an honoree of YWCA’s Tribute to Women of Excellence and a member of the Leadership Harrisburg Executive Leadership Series alumni. Jill is active with numerous community and civic activities. Jill graduated from Shippensburg University with a Bachelor of Science degree in Administrative Justice. Jill values spending time with her family and giving back to the community. She is particularly proud of her children, Courtney and Colton, who exemplify her philanthropic philosophy.
Vice President, Operations, Highmark, Inc.
Matthew Wildasin, CPA
Matthew Wildasin serves on RMHC-CP’s finance committee and leads his firm’s Government Services group and is a member of the Transportation and Manufacturing group. He has more than 20 years of experience providing audit and consulting services for government entities, nonprofits, as well as closely held businesses. Matt is a member of the firm’s Personnel and Audit and Accounting Committees. The following are just a few of his professional affiliations: Member of the American Institute of Certified Public Accountants (AICPA), Member of the Pennsylvania Institute of Certified Public Accountants (PICPA), Member of Government Finance Officers Association (GFOA), Member of PICPA Committee on Professional Ethics (2017-19), Member of PICPA Local Government Audit and Accounting Committee.
CPA, Boyer & Ritter, LLC