FAQ

Ronald McDonald House Charities of Central PA

RMHC of Central PA is solely operated with funds raised through donations made by individuals, organizations and corporations in the communities we serve.

There are different volunteer opportunities including providing meals for the Ronald McDonald House and snacks for the Ronald McDonald Family Room, deep cleaning the Ronald McDonald House or volunteering at a special event. Learn more by visiting our Volunteer Page. You can support RMHC of Central PA by hosting a fundraiser, providing Wish List items or making a donation.

Requesting A Room FAQ

A “home-away-from-home” for families of pediatric patients who are seeking critical medical care at Penn State Children’s Hospital.

Families of pediatric patients under the age of 21 being treated at Penn State Children’s Hospital. Patients over the age of 17 must be a full-time student/dependent child. Parents under the age of 18 must be accompanied by a responsible adult relative or legal guardian during their stay.

Families must reside outside of the immediate Harrisburg/Hershey area – at least a 30 minute drive from Hershey. Priority is given to families traveling greater distances.

No, please call the House to make a room request when you need a room or as soon as you know your future arrival date. Rooms are filled on an as available basis and cannot be guaranteed until the scheduled day of arrival. The House may be full and operating on a wait list basis when you call.

Please view our Contact Us Page and click on the “Directions” on the map to enter in your address and receive directions to our building.

Up to four guests may stay in a room. Some rooms can only accommodate three adults. Cribs are available.  Additional guests are subject to advance manager approval and maximum safe capacity.

Guests must check in and complete an orientation between the hours of 9 a.m. – 8 p.m. before using the facility. Registered guests have 24 hour key access to the building.

Yes. If you are on the wait list because the House is full, you must call back at least once daily until space is available. Discounted motel rates are available at local properties for lodging alternatives until rooms become available at the House.

The House has 35 bedrooms with private bathrooms and televisions. Clean linens are provided at check in; free laundry is available for washing your personal items or if you need clean linens during your stay. Guests have use of common areas including kitchens, dining rooms, lounges, and a playroom. The House also has free wireless internet access and several public laptops.

Please call 717-533-4001 for additional information.

Please bring any personal items that you may need while away from home. You will have clean bed linens and towels provided when you check in. We also have an assortment of personal care items (shampoo, soap, etc.) and food items for use during your stay.

Ronald McDonald Family Room FAQ

A place to relax, take a break from the hospital environment and regroup.

The Ronald McDonald Family Room is located on the 7th floor of M.S. Hershey Penn State Medical Center, just off the south elevator, steps away from the NICU, NCCU, and PPCU units.

Features include:

  • A community space to relax, rest or sleep
  • A shower with towels and personal care items available
  • A small kitchen featuring a microwave, refrigerator, snacks, and coffee
  • Computers
  • TV Area
  • Laundry facilities

RMHC of Central PA supports the lounges just off the 3rd and 4th floor elevators in the Children’s Hospital with volunteers and supplies. The lounges support Pediatric Acute, Hemoc/Oncology, PIMC, and PICU.

Family Services offered at the 3rd and 4th floor lounges includes:

  • Small kitchen: refrigerator, microwave, snacks, coffee
  • Computer
  • TV Area
  • Daily visits by the Ronald McDonald Hospitality Cart, which delivers refreshments, snacks, arts and crafts, personal care items, and much more to pediatric patients and their families. The cart was generously donated by Hershey Entertainment & Resorts.

Contact Alyssa Noel, Volunteer & House Operations Manager at 717-533-4001 ext. 158