Our People


Karla Mitchell
Executive Director

Patrice Stillwell
Operations Director

Amy Leonard
Development Director

Deb Stegall
Office Manager

Melissa Conchilla
Special Events Coordinator

Debra Jelliff
Kitchen & Housekeeping Coordinator

Bonnie Lazusky
Assistant Ronald McDonald Family Room Manager

Heidi Murray
Ronald McDonald Family Room Manager

Alyssa Noel
Volunteer & Operations Manager

Colin Powell
Lead Family Services Manager

Bob Rabuck
Facilities Manager

Lori Zechman
Donor Database Coordinator

Loretta Charles

Family Services Manager

Brittanie Grazer
Family Services Manager
Paulet Hibner
Family Services Manager
Marissa LaBant

Family Services Manager

Kristin Leiss
Family Services Manager
Jordan Mitchell

Ronald McDonald Family Room
Family Services Manager

Mackenzie Straw
Family Services Manager

2024 Board of Directors

Michelle Del Pizzo, MBA, FACHE

UPMC Memorial Hospital

William J. Sutton II, LEED® AP

Chief Strategy Officer
Mowery Construction

Matthew Wildasin, CPA

Boyer & Ritter, LLC

Sara Firestone

Assistant Vice President of Community Relations
Members 1st Federal Credit Union

Directors at Large

Dorothy Rocourt, MD, MBA, FACS

Associate Regional Medical Director and Pediatric Surgery/Pediatric Quality Medical Director
UPMC Children’s in Central PA

James Strong, Esquire

McNees Wallace & Nurick


April Adley, DNP, MHA, RN, CNML, NEA-BC

Vice President of Nursing Services
Children’s Hospital and Women and Babies Center at Penn State Health Milton S. Hershey Medical Center

Stephanie Arnold-Dinger

McDonald’s Owner/Operator
AGA Corporation McDonald’s

Marcella Detreville

Substitute Teacher

Matt Di Rienzo

McDonald’s Owner/Operator
Suarez Family McDonald’s

Randy Fackler, CPA

Tax Principal
Brown Plus

Chris Garrett

Traffic Anchor
Total Traffic and Weather Network/iHeartRadio

Ellen Kyzer

Vice President, Director of Client and Community Relations
PNC Bank

Alyssa Livengood Waite

Associate Chief Nursing Officer
Penn Medicine Lancaster General Health

Kathleen McKenzie

Vice President, Community Affairs
Highmark Blue Shield

Meghan McNelly Brenckle

Vice President, Quality and Pharmacy Operations
PA Health & Wellness

Carolyn Moser Smith, Esquire

McQuade Blasko Law Offices

Bradley R. Newman, CFP®

Lead Advisor
Fort Pitt Capital Group, LLC

Matt Romero

Director of Rooms, The Hotel Hershey
Hershey Entertainment & Resorts

Joseph Tertel, Jr.

Senior Director of Performance Devices
Eko Devices Inc. 

David Wagner

Account Manager
Enders Insurance